Request Support
Our experienced support team is here to assist you with difficulties installing the software, technical questions related to the use of our software and databases, and anything else you may need.
Local Support
We have local agents in many countries around the world who can provide service in the local language and timezone. You can contact your local agent directly in countries with local offices.
Support Appointments
If you have an appointment to receive online assistance, click the link here and enter your password to join the support session. Join your pre-scheduled support session.
Online Help
Did you know that we now have a searchable Online Help system? Before contacting support, you may want to search the Help to try and find an answer to your question. In Thermo-Calc press F1, or from the main menu select Help > Online Help. Otherwise, please keep reading to learn how to request support.