“At Thermo-Calc Software, we followed the reports of the coronavirus closely at an early stage. Due to the nature of our business, we were able to quickly support our staff in working from home. As we saw a growing number of our customers doing the same, we realised that offering complimentary temporary licenses to our customers could allow them to continue their work while in confinement. At the same time, we received the first request from a customer in the UK, asking us to support their staff to work from home, still using the Thermo-Calc tools. Following that, our decision fell into place and we took immediate action on a broad scale. Currently, all our customers are offered the same possibility.
We have had very positive feedback from our customers. The number of customers who have used the offer has by far exceeded our expectations. It feels really good to be able to support them in this difficult time.
As the corona crisis continues, Thermo-Calc Software still adheres to a work from home policy. We try to conduct business as usual to the extent possible. Our development is progressing well and the 2020b release, with several important updates, is still scheduled for June. This is all according to plan. Unfortunately, our spring training courses had to be cancelled. We are now looking into alternative options, which may include going digital and offering online training.